Who We Are
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
Summary of Role:
This is a full-time exempt position. The Account Executive will be responsible for clients in our small group sector with less than 50 employees. The position includes eligibility assistance, service and claims resolution, HR assistance, benefits administration support, implementation and contract review, communications, compliance expertise, and vendor accountability for performance standards. The Account Executive has documentation responsibilities that include maintaining Salesforce service cases and updating checklists and client files. The applicant must be very comfortable with communicating with all levels of the client organization and upper management.
Essential Core Duties and Responsibilities
- Carrier and Vendor Liaison for clients
- Managing renewals and quoting for medical and ancillary lines of coverage
- Spreadsheet plan options and present to clients
- Responsible for negotiating with carriers and vendors to provide competitive quotes. Provide contract review, plan comparisons and recommendations for renewals by established deadlines
- Assist in the completion of necessary carrier and vendor applications
- Complete Payroll Deduction Spreadsheet at the end of each Open Enrollment period
- Complete an audit of carrier enrollments vs. Payroll Deduction Spreadsheet at the end of each Open Enrollment period
- Problem-resolution for ongoing or escalated issues
- Proactive customer service and HR support
- Maintain internal files and databases with all client data
- Implementation and compliance support
- Proficient in carrier alternatives, insurance products and systems
Desired Skills:
- Exceptional written, oral, interpersonal communication skills
- Advanced MS Office skills, to include excel, word, power point
- Strong client development and relationship building skills
- Ability to work both independently and within a team environment
- Exceptional attention to detail and time management skills
- Strong aptitude for organization and prioritization
- Desire to work in a fast-paced environment with flexibility in duties and responsibilities
Desired Qualifications:
- 5 years’ experience in Employee Benefits Administration.
- Bachelor Degree preferred.
Licensing/Certifications:
- Health & Life Insurance License preferred
What We Offer
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.
NFP and You... Better together!
NFP is an inclusive Equal Employment Opportunity employer.
