Job Description
Welcome to the intersection of energy and home services. At NRG, we’re driven by the idea of a smarter, cleaner, more connected future—and the possibilities that will bring to the world and to the 7.3 million customers we serve.
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. More information is available at www.nrg.com or www.vivint.com. Connect with NRG and Vivint on Facebook, Instagram, LinkedIn and X.
Summary:
In this role, you will assist our Direct to Home Sales Representatives by packing, shipping and fulfilling both in-person and mailed in request for assets such as iPads, knocking shirts, badges etc. You will also assist with the stocking and fulfilling orders through our storefront.
Primary Responsibilities:
- Accurately pack and ship orders of iPads, knocking shirts, badges etc out to our DTH representatives
- Ensure stock for above items are up kept and organized
- Stock and assist with in-person orders through walk-up and storefront
- Communicate with team members and supervisor on stock teams, needs and order statuses
- Assist with loading/unloading new stock from vendors in boxes and shipping pallets. Must be able to lift ~ 25 lbs.
Required Skills, Experience & Education:
- Give superior customer service and have a friendly disposition
- Maintain quality in a fast-paced environment
- Proficient in Microsoft office products
- Strong ability to troubleshoot, solve problems, and deliver results
- Self-starter/ ability to work independently
- Excellent communication skills (verbal and written)
Learn about the Vivint Culture and why it’s a great place to grow your career!
Here are some highlighted perks you should ask us about:
- Free daily lunch and drinks on site
- Paid holidays and flexible paid time away
- Employee/Friends/Family Discounts
- Onsite health clinic, gym, gaming tables
- Medical/dental/vision/life coverage & 24/7 Medical Hotline
- 401(k) + Employer Match
- Employee Resource Groups
WORKING CONDITIONS:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
SAFETY:
Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employees must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.