Audio Visual Technical Team Lead (VP-Service Delivery) at Moody's in New York, NY

Location(s):

7 World Trade Center, 250 Greenwich Street, New York, New York, 10007, US

Line Of Business: Technology Services Group(TSG)

Job Category:

Engineering & Technology

Experience Level: Experienced Hire

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills and Competencies

Minimum 8 year's experience in corporate AV/Support role
Experience with the following technologies - MSFT Teams, Neat, Crestron, Poly, Extron, BIAMP, Aver,NEC, Sony, Shure
Proven experience in an AV technical role, with a strong understanding of AV systems and technologies.
Excellent leadership and team management skills.
Strong problem-solving abilities and attention to detail.
Effective communication skills, both written and verbal.
Ability to work under pressure and manage multiple tasks simultaneously.

Education

Bachelor's degree OR 8 years of relevant experience

Responsibilities

Leadership and Team Management:
- Lead and manage the AV technical team in New York as part of a wider global team, ensuring efficient operation and high-quality support.
- Schedule team members for events and meetings, ensuring coverage and redundancy.
- Develop the team to grow their expertise in all areas.
Technical Expertise and Support:
- Maintain, troubleshoot, and repair AV equipment, ensuring minimal downtime and high-quality audio and visual experiences.
- Set up and configure AV systems for meetings and events, tailoring setups to specific requirements of senior leadership events.
- Stay updated on the latest AV technologies and trends to recommend upgrades and improvements.
Event Support:
- Ensure events are thoroughly planned for an accommodated in order for a faultless event to take place.
- React quickly and decisively should an issue arise during an event to minimize impact
- Coordinate with event planners and stakeholders to understand event requirements and customize AV setups accordingly.
- Conduct pre-event checks and rehearsals to ensure all AV systems function as expected.
Stakeholder Engagement:
- Collaborate with stakeholders at all levels to understand their vision and requirements for events.
- Provide technical advice and support to non-technical staff and stakeholders, ensuring they can effectively use AV equipment.

About the team

We are looking for a highly motivated leader to drive excellence within the audio visual team in New York City. A successful candidate will play a key role in working with stakeholders to ensure they receive an outstanding experience and flawless event. The Audio Visual (AV) Technical Team Lead will be responsible for managing and supporting all audiovisual systems within meeting rooms and event spaces at our head office. This role involves ensuring the operational efficiency of AV equipment, providing high-quality support for senior leadership events, and leading a team of AV technicians.

For US-based roles only: the anticipated hiring base salary range for this position is [[$168,100 - [[$243,700, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody's also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody's also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement. Click here to view our Notice to New York City Applicants.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

Moody’s Corporation is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment: (1) disabled veterans; (2) recently separated veterans; (3) active duty wartime or campaign badge veterans; and (4) Armed Forces service medal veterans.

VEVRAA Federal Contractor

We Request Priority Protected Veteran and Disabled Referrals for all of our locations

Please contact Donna Hutchinson, Assistant Vice President, Talent Attraction for any questions regarding this listing.