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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

JOB SUMMARY
Responsible for the intake and processing of bankruptcy information from the U.S. Bankruptcy Courts, Clients, Attorneys, and/or Trustees. Ensure that documents and information are either processed appropriately or routed to the correct Bankruptcy team for prompt handling using internal systems. Code applicable mainframe and workflow systems upon the initiation and conclusion of bankruptcy cases. Review and process accounts/cases through reports or queues in Workflow systems. Conduct research when needed or upon the direction of Management and/or Bankruptcy Analysts. Thoroughly notate case and account statuses systematically to ensure all internal parties understand case dispositions. Understand the importance of risk mitigation practices and follows all internal guidelines to ensure the bankruptcy laws are adhered to.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Research bankruptcy case information utilizing U.S. Bankruptcy Court web sites and other third party resources.

2. Communicate in verbal or written communication with attorneys and Bankruptcy Trustees as directed.

3. Collect and compile information, data, and forms for management of bankrupt accounts.

4. Accurately update applicable loan systems with correct bankruptcy coding to ensure all bankruptcy legislation is adhered to.

5. Maintain positive working relationships between peers and managers as well as clients, court personnel, attorneys, trustees, and other internal partners.

6. Meet/exceed all performance metrics established by Bankruptcy and Default Management.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. High School diploma or equivalent

2. Strong communications and analytical skills

3. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

4. Ability to comprehend legal terms

5. Ability to support and participate in a team environment

Preferred Qualifications:

1. Prior experience working in a banking or corporate office environment

2. Previous exposure to bankruptcy terms or documents

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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