Job#: 2035510

Job Description:

• Analyze business and technical processes to formulate and develop new CAD System.
• Gather and analyze business and technical requirements for CAD system
• Develop user stories based on requirements
• Support the preparation of required documentation and artifacts.
• Coordinate with cross-functional teams to ascertain system requirements such as functions, input data, output data, techniques, controls, User Acceptance Testing criteria, and execution of user’s acceptance.
• Manage and maintain the Knowledge Base.
• Write and edit documents such as Procedural Manuals, Standard Operating Procedures, and Work Instructions.
• Track risks and opportunities within assigned projects, including development and implementation of mitigation plans.
• Conduct Quality Reviews of documentation to identify improvements opportunities.
• Apply business concepts and theories to real-world decision making.
• Increase proficiency in specific business disciplines such as Financial & Operations Management.
• Create and distribute project & operational reports as requested.
• Facilitate projects and coordinate with cross- functional teams to produce better business outcomes.
• Host and facilitate weekly/monthly project meetings

• Ability to obtain a Department of Homeland Security (DHS) Entry on Duty (EOD).
• Bachelor’s degree or equivalent + 5 years’ experience.
• Strong proficiency with Microsoft products such as Excel (pivot tables and charts), PowerPoint, Word, Project, Visio and Teams.
• Previous experience creating, revising, updating, and maintaining documentation such as standard operating procedures (SOP), job aids, and work instructions.
• Ability to lead and facilitate meetings with government and contractor stakeholders.
• Understanding of Project Management methodologies.
• Experience with Microsoft Project, JIRA, and Confluence
• Ability to communicate clearly and effectively in interpersonal and written formats.

• Experience working with emergent response technologies and processes to develop requirements for CAD systems.
• Previous DHS experience
• Emergent Dispatch/Response or Law Enforcement Dispatch experience
• Experience using Jira/Confluence
• Experience with Agile and software development environments

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.