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Job Description:

Information Technology Manager 2 – Business Relationship Manager
Oregon Department of Transportation

Support Services Division – Information Systems Branch

Enterprise Application Services
Salem

The role:

Join our team as a Business Relationship Manager! In this frontline technology management role, you will oversee and direct the work of information technology (IT) staff and provide technical guidance for application development as well as third-party system solutions. This role is instrumental in understanding business needs and successfully delivering technology solutions. Apply today!

We encourage people from all backgrounds to apply for our positions. We hope you’ll join us on our path to increasing diversity, equity, inclusion and belonging through our values, commitments, strategies and actions.

Before applying, visit our applicant information website to learn more about our process. If you are a current State of Oregon employee, you must apply through your employee Workday profile.

A day in the life:

• Establish and maintain strong relationships with internal and external partners.

• Supervise a team developing applications, oversee IT solution delivery and support efforts within the program.

• Develop and maintain application systems according to established industry best practices for development, security and resilience.

• Communicate updates on maintenance progress, projects, scheduled updates and other activities to upper management.

• Oversee, assist and facilitate IT projects, maintenance and operations work within the program.

• Collaborate with partners to create plans that describe the current state of the technology portfolios.

• Monitor, analyze and disburse program resources to meet changing IT service needs.

• Guide and administer IT procurements and IT contracts for program areas.

• Perform supervisory functions for overseeing the application development group.

• Stay informed about industry technology trends and advocate for adopting new technology to enhance business operations.

• Hybrid work options available –currently in office once a quarter but may be more for business needs.

• To request a copy of the position description, which includes all duties and working conditions, please email ODOTRecruitment@odot.oregon.gov.

What’s in it for you:

• Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more. Learn more about working at the Oregon Department of Transportation and the benefits we offer.

• Comprehensive and equitable base salary offer within the listed range. Through an equal pay assessment, we will determine the salary offer using the information you provide in your submitted application materials. Please ensure your application materials are detailed, accurate and reflect your skills, experience (paid and unpaid) and education as they relate to the position when applying.

• The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.

• Public Service Loan Forgiveness opportunity!

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Minimum qualifications:

Six (6) years of supervision, management, or progressively related experience;

OR

Three (3) years of related experience AND a bachelor's degree in a related field.

What we’d like to see:

If you have these attributes, let us know in your application materials! It's how we will choose whom to move forward! You do not need to have all these qualities to be eligible for this position. We may also use transferable skills, experience, education and alignment with ODOT values to help us decide who will move forward.

• Formal management experience in managing a team of IT staff.

• Demonstrated experience in application development and IT project delivery leadership.

• Demonstrated experience in both custom application development solutions and vendor system implementations.

• Demonstrated experience building partnerships with internal and external partners and communicating to management on current projects.

• A proven track record of leading and facilitating an IT maintenance team in support of an enterprise application portfolio.

• Demonstrated ability to motivate teams, effectively manage projects and resources and possess strong conflict resolution abilities.

• Demonstrated experience in system development methodologies and best practices for projects, maintenance and operations.

How to apply:

• Complete the following required steps:

  • Fill out the application or attach a resume. Please contact the recruiter under the ‘Need help?’ section if you have any questions about how to fill out the experience fields or to attach a document. Your submitted experience fields or attached resume must include dates (MM/YYYY) for each employer.

  • Attach a cover letter. Your cover letter should clearly demonstrate how your experience and training relates to the qualities that you have under the “what we’d like to see” section above.

    • Your cover letter must be limited to no more than two (2) pages.

    • Please address your cover letter to Rod Kamm, Enterprise Application Services Manager.

    • Generic cover letters that do not address the qualities that you have under the “what we’d like to see” section may receive lower scores than those that addressed the desired qualities.

    • You must upload your cover letter in the ‘Resume/Cover Letter’ section of the application.

  • Complete questionnaire. Answer the checkbox-style questions before submitting your application.

• After you submit your application, please respond to the public records request authorization and gender identity questionnaire. This screen will come after you submit and will complete the process. If you are a current State of Oregon employee, the tasks will come to your Workday inbox.

• If you are a veteran, you may receive preference. The task to upload your documents will be available after you submit your application. For privacy reasons, please do not attach your military service document(s) to your application or combine it with any other required document attachments.

Need help?

• For questions, call 503-779-9733 or email ODOTRecruitmentJB@odot.oregon.gov.

Additional information:

• We do not offer visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. We are not an E-Verify participating employer, and we are unable to proceed if E-Verify participation is required [e.g., STEM Optional Practical Training (OPT) Extension]. We are also unable to proceed with Curricular Practical Training (CPT) program requests.

• We may use this recruitment to fill multiple or future vacancies.

• We will conduct name-based criminal background checks on final candidates, including current ODOT employees. All applicants may be subject to additional pre-employment check(s) such as driver license, LEDS (Law Enforcement Data System), and/or education verification as required for the position.

• You will become part of the state's management team.

ODOT is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, sexual orientation or any other class protected by state or federal laws in admission or access to our programs, services, activities, hiring, and employment practices. Applicants with a disability may request a reasonable accommodation during the application process. For questions, concerns, or complaints regarding EEO/AA/ADA, contact 1-877-336-6368 (1-877-EEO-ODOT). This information can be made available in an alternative format by contacting ODOT Recruitment at 503-986-3700. Oregon Relay Service can be reached by calling 7-1-1.

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Business Operations Manager, Information Technology Manager