Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

What do our Collections Portfolio Analysts do?

This analyst role will be responsible for
the daily monitoring and evaluation of a portfolio of business accounts with effectively collecting on past due
balances with the goal of minimizing Days Sales Outstanding (DSO) and Over 90 day delinquencies. Consistent
communication and follow up with Sales/Program Managers and other departments regarding the collection of past
due accounts is essential.

Responsibilities include, but are not limited to the following:

Manage every aspect of the assigned portfolio for the customer and Rentokil’s benefit.
Research and resolve customer disputes that are preventing payment, working with the most delinquent accounts as first priority.
Establish productive, professional and consultative relationships with key personnel throughout assigned client organizations (at both the franchise and corporate level).
Proactively assess, clarify, validate customer needs and add value to customers’ programs on an ongoing basis.
Work as part of the National Accounts team with support to billing, sales and program management efforts.
Perform weekly review of assigned accounts with detailed reporting to assess payments, past due A/R, billing portal rejections and open services to be billed.
Must display critical thinking skills, including the ability to assess numbers, trends, and data in order to reach new conclusions based on the findings.
Perform Account/Payment and Invoicing to Portal reconciliations.
Maintain precise information on status of collection efforts through gathered data, analyze results and provide ongoing reports.
Suggest new methods of data capture, analysis and reporting to provide continuous improvement and value to clients served.
Perform all other duties as assigned.

What do you need?

Experience working on aged accounts in a business-to-business environment

Proficiency with spreadsheet applications, including advanced Excel skills (VLOOKUPs and Pivot Tables)
Working knowledge with Google applications (Docs, Sheets, Calendar, Drive, etc.)
Good working knowledge of computerized systems
Creativity, ingenuity and flexibility to adapt to each business account’s situation in an unscripted call
Has decision-making skills
Minimum of 3-5 years in a combination of
credit, collections, AR and/or billing, or
progressive experience in a related field

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click here to read more about our Total Rewards Program which includes:

Professional and Personal Growth

Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

Savings and Retirement

401(k) retirement plan with company-matching contributions

Work-Life Balance

Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

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