Who We Are
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
Job Summary:
The VP, Strategic Account Executive is a full-time position, working with a specified Advisor to help manage and grow their book of business. While in this role, you will liaise between the Advisor and Account Management team to ensure a seamless renewal process for clients, assist Advisor in bringing in and marketing new business, and effectively deliver the resources of NFP to our clients. This role requires a strong understanding of all lines of commercial coverage, a self-starter attitude and excellent communication and follow up skills.
Essential Duties and Responsibilities:
Strategic Responsibilities:
- Partner with Advisor to help manage and grow their book of business.
- Provide strategic guidance and tactical support to grow Advisor’s private equity related book of business.
- Liaison between Advisor and Account Management staff to effectively deliver NFP services to clients.
- Provide oversight and accountability on client deliverables throughout the year (ie: renewal policies/summary delivery, stewardship reports, pre-renewal strategies, etc.).
- Build and maintain effective NFP corporate relationships to benefit clients (ie: Data Analytics, Mergers & Acquisitions Team, Management Liability Practice, Cyber Liability Practice, Energy Practice, Real Estate Practice, Claims Practice, Legal, Risk Management/OSH, etc.)
- Assist in finding, recruiting, & training next Strategic Client Manager in the future as book of business supports the growth.
New Business:
- Effectively communicate with prospective clients throughout the new business sales cycle.
- Assist in closing prospective clients alongside the Advisor to include helping on proposals/pitch presentations, analytics, service deliverables, service calendars, etc.
- Provide new clients strategic guidance on timeline/deliverables with NFP.
- Assist Advisor in obtaining necessary data from prospects and follow up on open items when full submission is not fully completed and received.
Marketing/Renewals:
- Responsible to act on and complete client requests and/or action items that may arise throughout the year with assistance from Account Management teams. Including but not limited to:
- Responding to new coverage requests, gathering information on a new company, acquisition or project, communicating with carrier markets for quotes and reviewing for accuracy.
- Meet with Advisor on a regular basis to assist with renewal and communication strategy and address client concerns.
- Responsibilities as it relates to Renewal Business:
- Serve as the line of communication between the Advisor and Account Management team to ensure that the renewal process is moving forward in a timely manner; maintain and manage renewal calendar, perform appropriate outreach and ensure effective communication to clients and Advisor regarding updates on incumbent and alternative options.
- Negotiate with underwriters as needed.
- Provide feedback and guidance on proposals as needed.
- Lead proposal meetings with clients with or without Advisor presence.
- Document meeting takeaways and next steps; ensure proper execution and follow up.
Client Retention:
- Coordinate and run midyear/stewardship meetings with clients.
- Coordinate broader NFP resources (ie: Data Analytics, Mergers & Acquisitions Team, Management Liability Practice, Cyber Liability Practice, Energy Practice, Real Estate Practice, Claims Practice, Legal, Risk Management/OSH, etc.)
- Develop and communicate client strategies with broader NFP resources to the local Account Management staff.
- Meet with Advisor routinely to coordinate client servicing, strategy, etc.
Knowledge, Skills or Abilities:
- Knowledge of all areas of commercial property & casualty insurance coverage
- Ability to work independently and anticipate client and team needs
- Effective time management and decision-making skills
- Diligent follow up skills
- Ability to express ideas clearly in both written and oral communications
- Strong Microsoft Excel and PowerPoint skills
- Commanding presentation and public speaking abilities
Education and/or Experience:
- BA/BS degree required
- More than 7 years of directly related industry experience
- Experience with the EPIC and Salesforce systems preferable
Certificates, Licenses, Registration:
- P&C Insurance Broker license required
- Additional P&C insurance industry certifications preferable
What We Offer
NFP is proud to offer a competitive salary, PTO and paid holidays, 401(k) with match, exclusive discount programs, health and wellness programs, and more. Our people-first culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.
NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer.
