CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a Competitive Intelligence P&C Insurance Analyst. Join us and support CSAA IG in achieving our goals!  
Your Role: As a Competitive Intelligence P&C Insurance Analyst you will be focused on Personal Lines insurance product development and management, including but not limited to, auto, property, and umbrella, you will drive analytical research, insights, and competitive intelligence for all aspects of product performance across our footprint. Continually seek ways to use data to spot trends and opportunities and use this to recommend ways to improve product performance, underwriting discipline and sales. In addition, drive a variety of ad hoc analysis, financial projections, and report building. Together, the team will deliver modern products, competitive prices, and top tier experiences for CSAA customers and agents. 
Your work:  
Data analytics

• Work as a team member to complete ad hoc, deep dive analysis on a variety of projects, utilizing analytic methods and technical skills needed for solving unstructured problems and complex analysis.

• Perform complex tasks including research, modeling, data collection and data visualization.

• Prepare presentations and proposals for senior leadership that translate complex concept into simple conclusions.

• Develop and maintains documentation on code and related processes.

• Design scorecards and reports on a regular schedule to keep product managers and senior leadership aware of trends and opportunities.

• Partner with actuaries, data scientists and analysts in state product management to adhere to data governance and data quality standards.

Product Development and Management

• Act as resource and expert on internal and external Auto-related data, including vehicles-in-force, mix of business, claims frequency and severity, retention, new business quotes and binds, etc.

• Proactively seek opportunities to improve processes, access to auto-related data and speed to insights.

• Research and prepares proposals for acquisition and retention strategies to achieve business objectives.

• Drive and deliver a set of competitive intelligence research.

• Rely on experience and judgment to plan and accomplish goals.  May participate in larger projects and/or assume responsibility for a portion of projects.

• Develop and manages controls to ensure operational processes are working as expected.

• Champion our countrywide product vision.

• Partner closely with Product Managers, Actuarial, State Management, Marketing, Operations and Legal to deliver modern products, competitive prices and top tier experiences.

Strategic Innovation and Growth

• Support research of vendors and strategic partnerships to further innovation and expense management.

• Lead competitive analysis and drives understanding of market dynamics for multiple states and/or markets.

Required Experience, Education and Skills

• Bachelor's degree in related area or an equivalent combination of education and experience


• Proficiency in SAS, SQL, Python, Snowflake, Visual Basic, Power BI and various structured analysis and design techniques

• Proficiency in data visualization techniques

• 3+ years of professional analytical experience working with insurance products or consumer products and services.

• Business and technical writing skills (e.g., proposals, PowerPoint presentations)

• Financial analysis experience - skilled in budgets, cost estimates, cost benefit analysis, and reporting

• Effective communication and problem-solving skills

What would make us excited about you? 

• Advanced degree in related field and/or CPCU designation


• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.) 


• Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.) 

• Travels as needed for role, including divisional / team meetings and other in-person meetings. 

• Fulfills business needs, which may include investing extra time, helping other teams, etc 

CSAA IG Careers   
At CSAA IG, we're proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.  
Join us if you... 

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging. 


• COMMIT to being there for our customers and employees. 

• CREATE a sense of purpose that serves the greater good through innovation.  

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more!Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaa-insurance.aaa.com/us/en/benefits 
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact [TalentAcquisition@csaa.com](mailto:TalentAcquisition@csaa.com).  
As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us. 
We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers' evolving needs. 
CSAA Insurance Group is an equal opportunity employer. 
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