Full Job Description
In partnership with the regional Design Studios Director, you will develop and deliver our design strategy service offering, helping to drive innovation and engaging partnerships with the BCG Consulting Team. You will develop an understanding of our current client engagements, including products, services, the target audience, and competitors’ activities, and will design clear, persuasive, original solutions. You will also keep up with design industry trends, monitoring the effectiveness of current campaigns and proactively suggesting ideas to further current engagements.
In addition, you will partner with internal clients (e.g., client service teams) and Global DS to provide cutting-edge, innovative solutions for our communication with clients and internally.
• Managing, monitoring, and continuously developing underlying teams
• Proactively engaging with DS leadership on the future vision, external business trends, and team requirements
• Providing innovative, creative insights by introducing new services, tools, and technologies into the system
• Developing concepts to improve the quality of production, and implementing new globally consistent standards
You’re able to define and maintain high-quality deliverables and other service levels across teams:
• Establishing and monitoring service levels to ensure consistent, on-time delivery of high-quality materials to support our client teams
• Developing and maintaining feedback from clients and team members to ensure the quality of deliverables
• Ensuring periodic review and reporting against KPIs and other performance metrics for both internal and outsourced services
• Developing concepts to improve the quality of all creative concepts, content, and product deliverables from the regional level to align with globally consistent standards
You’re able to establish rich and engaging partnerships with the BCG Consulting Team:
• Making effective presentations to clients and ensuring the highest quality levels in a multilingual, multinational environment
• Giving and Receiving regular feedback on services and ensuring effective communication and high satisfaction levels between DS and consultant teams
You enjoy managing internal and external resources and the overall vertical:
• Hiring, training, and developing internal team members, regularly monitoring and communicating performance, and providing ongoing development and coaching
• Maintaining a high level of team engagement and motivating and coaching senior team members to be good service and people managers
• Ensuring smooth coordination between DS teams and consultant teams across offices
• Planning for appropriate resourcing and team structures to meet the evolving business needs
• Maintaining active communication and sharing best practices across all verticals
Your strong interpersonal skills enable you to maintain external professional relationships to ensure the ongoing availability of specialized expertise, gifted freelancers, and reputable studios and producers when their services are required.
• You have at least 8-10 years of relevant experience in a professional services environment or a design start-up or agency.
• You’ve gained strong management experience in design/creative teams.
• You possess strong conceptual and design skills and are experienced in improving the conceptual, technical, and creative performance of teams.
• Your strong creative and problem-solving abilities enable you to supplement project teams.
• You excel at establishing and maintaining effective relationships with key internal and external stakeholders.
• You’ve gained experience working in a collaborative design environment; experience working with global teams is a plus.
• You have robust B2B experience and deep business language knowledge.
• You have proven client-facing experience, along with persuasive and dynamic presentation skills.
• You have a demonstrated ability to understand and apply principles of visual organization, composition, information, hierarchy, symbolic representation, typography, aesthetics, and the construction of meaningful designs.
• You have excellent English language skills; other languages requested in certain locations.
Job Information
Job Category:
Engineering
Spotlight
Employer
Related jobs
Office of the Probate Court Administrator
State of CT Judicial Branch
Staff Attorney – Probate
State of Connecticut Judicial
Office of the Probate Court Administrator
West Hartford
The State of Connecticut, Judicial...
Oct 11, 2024
West Hartford, CT
Facilities Designer II
State of CT Judicial Branch
Facilities Designer II
State of Connecticut Judicial Branch
Hartford
The State of Connecticut Judicial Branch, Facilities Unit is seeking a Facilities Designer II to assist in the performance of a var...
Oct 11, 2024
Hartford, CT
ENTRY LEVEL TREASURER CLERK
Town Of Bluefield
Position Available: Entry Level Treasurer Clerk
The Town of Bluefield is seeking a motivated, dependable and detail-oriented Entry-Level Treasurer Clerk. In this role, you will perform a variety of ad...
Oct 11, 2024
Bluefield, VA