FactSet, a leading provider of financial information and analytics, empowers investment professionals around the world to make informed decisions. For over 40 years, our company has partnered with financial experts including portfolio managers, investment researchers, analysts, and corporate clients. FactSet provides clients with informed insights, portfolio life-cycle support, and industry-leading assistance from dedicated specialists.

The Data Solutions Client Engagement group drives the growth and support of FactSet’s DataFeed products. Through our industry-leading content delivery platform, clients have seamless access to organized and connected data. Our aim is to optimize client processes by delivering FactSet data through databases, programming languages, and web services. Due to our continuing growth, we are seeking a highly skilled and motivated individual to join our team as a DataFeed Specialist.

As a DataFeed Specialist, you will be responsible for managing new DataFeed implementations, which includes gathering client requirements, preparing sample files, design processes, implementation, and client education. You will collaborate closely with Sales, Product Management, and local client success teams during implementations.

Other responsibilities include:

Supporting existing clients with notification and escalation procedures
Client relationship management
Providing external and internal product/solution training
involvement in product development
Collaborating with Sales specialists to identify and pitch appropriate solutions
Training clients on leveraging their solutions effectively

Minimum Requirements:

Bachelor’s degree required
2-4 years of implementation or client facing experience
Technical skills such as application development, database management, and coding familiarity
Must be legally authorized to work in the United States without the need for employer sponsorship now or at any time in the future

Critical Skills:

Strong organizational skills to manage multiple projects
Effective communication and interpersonal skills to collaborate with diverse teams
Ability to cultivate collaborative and productive relationships
Adaptability and capability to manage multiple priorities
Commitment to acquiring new technical skills and knowledge

Desired Skills:

Knowledge of or experience with Microsoft SQL, Python, Jupyter NoteBooks preferred

At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. FactSet participates in E-Verify

FactSet is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

VEVRAA Federal ContractorRequest Priority Protected Veteran & Disabled Referrals for all of our locations within the stateThe EEO is the Law poster is available here.FactSet Research Systems Inc. endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Jennifer Passeck, Lead Recruiting Specialist, Human Resources at +1 (203) 810-2472 or recruiting@factset.com.Equal Opportunity Employment PolicyIt is the policy of FactSet Research Systems Inc. ("FactSet") to provide equal employment and advancement opportunities to all qualified employees and applicants for employment regardless of their race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, physical or mental disability, genetic information, protected veteran status, pregnancy, military or military reserve obligations, or any other class or status protected by law. This policy applies to all policies and procedures related to recruitment, hiring, training, promotion, compensation, benefits, transfer, discharge, and other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you have questions concerning this policy, please contact the Human Resources department at +1 (203) 810-1000.