Full Job Description
QUALIFICATIONS:
- Associate’s Degree in IT or a related field, or equivalent experience.
- 5+ years of experience in desktop support or a similar IT role.
- Strong knowledge of Windows operating systems and Microsoft Office suite. Familiarity with basic networking concepts and troubleshooting.
- Security+ certification or ability to obtain within 90 days of hire.
- Excellent customer service skills with the ability to communicate technical concepts to non-technical users. Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Willingness to provide occasional after-hours support as needed.
Physical Requirements:
- Ability to lift and move equipment up to 40 pounds.
Desired Skills:
- Experience with remote desktop support tools.
- Knowledge of Active Directory and Group Policy.
- Familiarity with IT service management tools such as ServiceNow.
- Basic scripting skills in PowerShell, batch files, or similar.
- Experience working in a government or intelligence community environment is a plus.
Clearance Requirements
- Active TS/SCI clearance required and eligibility to obtain a CI poly
Want to learn more about Government Services? Check us out on our platform:
https://www.wwt.com/government-services
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities
Job Information
Job Category:
Other
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