It takes great medical minds to create powerful solutions that solve some of healthcare's most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you've honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you'll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development.
Summary
This position plays a vital role within the Milwaukee Document Processing Unit, requiring effective communication with leaders, peers, and clients. The Document Scanner Clerk is responsible for scanning, indexing, and managing documents, ensuring that all materials are accurately processed and stored within electronic case files. This multifaceted role includes quality assurance, research, troubleshooting, and various clerical tasks, contributing to the smooth operation of the document processing unit.This position plays a vital role within the Milwaukee Document Processing Unit, requiring effective communication with leaders, peers, and clients. The Document Scanner Clerk is responsible for scanning, indexing, and managing documents, ensuring that all materials are accurately processed and stored within electronic case files. This multifaceted role includes quality assurance, research, troubleshooting, and various clerical tasks, contributing to the smooth operation of the document processing unit.
Your role in our mission - Document Management: Scan, index, and upload documents into electronic case files using Kofax software with precision and efficiency.
- Quality Assurance: Conduct thorough reviews of scanned and indexed documents daily to ensure accuracy and completeness.
- Client Interaction: Engage with clients in person to scan documents and answer any related questions, providing excellent customer service.
- Document Retrieval: Collaborate with team members to locate and retrieve documents, both physically and electronically, ensuring proper attachment to members' cases.
- Problem Solving: Research, troubleshoot, and resolve issues that arise within cases, applying analytical skills to maintain the integrity of document processing.
What we're looking for - Basic Computer Skills: 1-2 years of experience with basic computer and data entry skills, including experience using Excel, Word, and Outlook.
- Customer Service Skills: Ability to interact professionally with clients and team members.
- Attention to Detail: Strong attention to detail, ensuring accuracy in document handling and data entry.
- Physical Requirements: Ability to lift 5-15 lbs as needed for document handling and filing.
- Experience: Previous mailroom and filing experience is a plus.
What you should expect in this role - Office Setting: Work in a professional office environment with access to the latest document processing technology.
- Onsite: This is an onsite role at DHS Milwaukee Enrollment Services (MiLES), located at 6055 N 64th St. Milwaukee, WI 53218. The work schedule is Monday through Friday, 8:00 AM to 4:30 PM.
- Basic Computer Skills: 1-2 years of experience with basic computer and data entry skills, including experience using Excel, Word, and Outlook.
- Customer Service Skills: Ability to interact professionally with clients and team members.
- Attention to Detail: Strong attention to detail, ensuring accuracy in document handling and data entry.
- Physical Requirements: Ability to lift 5-15 lbs as needed for document handling and filing.
- Experience: Previous mailroom and filing experience is a plus.
What you should expect in this role - Office Setting: Work in a professional office environment with access to the latest document processing technology.
- Onsite: This is an onsite role at DHS Milwaukee Enrollment Services (MiLES), located at 6055 N 64th St. Milwaukee, WI 53218. The work schedule is Monday through Friday, 8:00 AM to 4:30 PM.
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The pay range for this position is $30,500.00 - $43,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.