Job Title

Job Description

EMaaS Order Management Specialist:

Responsible for overseeing sales orders to ensure timely delivery of goods to customers, with a focus on maintaining order integrity and proactive communication to promptly address any issues. Success in this role requires strong organizational skills and a customer-centric approach.

Your role:

• Ensure order integrity and timely communication with both internal and external customers to resolve any discrepancies in order dates.

• Update customer order details promptly in Project Management and ERP systems as directed by the Project Manager.

• Align factory confirmed delivery dates with project manager requested dates and take necessary actions to minimize discrepancies.

• Track order shipments through Merge Center and customer sites, utilizing logistical databases and carrier websites to ensure on-time and complete deliveries; expedite deliveries when necessary.

You're the right fit if:

• You have a Bachelor’s degree or equivalent combination of education and or relevant business experience preferred

• You’ve acquired 2+ years of Supply Chain related business experience is preferred

• 2+ years of business systems experience (ex: SAP/ ERP systems, MS Office, Salesforce PSC, Infodis) & Quality Management systems (ICS Control, SOX etc.) preferred.

• Possess excellent verbal, written, and the ability to communicate clearly with both internal and external customers

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

• Learn more about our culture.

Philips Transparency Details

The pay range for this position in Nashville, TN is $25 to $31.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Nashville, TN.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.