Thompson Central Park New York

JOB SCOPE:

Responsible for assisting in the overall management of the housekeeping department; including staff supervision, scheduling, inspections of guest and staff areas and completing a variety of administrative duties and reports. Other duties as required.

Supervision

• Distribute daily work assignments and inspect work performed.
• Monitor and control various departmental operations and tasks.
• Complete and maintain various records and employee files.
• Inspect guest areas and back of house locations
• Other duties as assigned.
• Train, counsel, evaluate, and discipline staff along contractual guidelines.
• Prepare daily staff assignments and scheduling.
• Attends departmental meetings and meets with assigned staff on a regular basis.
• Communicate Hotel and Housekeeping standards among staff.
• Prepare weekly schedules and payroll according to the forecast and other factors.
• Delegate responsibilities.
• Inventories, orders, and receives housekeeping equipment and supplies.
• Maintains key control.

Qualifications

QUALIFICATIONS:

ESSENTIAL:

• College degree preferably in Hospitality Management.
• 2 years of housekeeping supervisory experience.
• Excellent verbal and written communication skills; fluent in English.
• Exceptional problem-solving skills and detail orientation.
• Ability to meet deadlines in fast-paced and high-pressure situations.
• Strong guest service orientation.
• A true desire to satisfy the needs of others in a fast-paced environment.
• Ethical Awareness (fairness, equity, integrity, and ethics.)
• Flexible team player.
• Self-Efficacy (confidence, good judgment, independence, and self-direction.)
• Creative (innovative and curious.)
• Service oriented style with professional presentations skills.
• Must be proficient in Microsoft Word and Excel.
• Must have excellent organizational, interpersonal and administrative skills.

DESIRABLE:

• Experience in upscale NYC hotel properties and/or knowledge of housekeeping operating procedures.
• Experience managing Union Staff and/or knowledge of the Collective Bargaining Agreement.
• Familiarity with Opera and/or HOTSOS hotel management systems.

Salary Ranges - $65,000 - $74,000 Annual Salary

All qualified candidates will receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran
status.