Tricon Residential is an owner and operator of a growing portfolio of more than 38,000 single-family rental homes in the U.S. Sun Belt and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon's culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. At Tricon, we imagine a world where housing unlocks life's potential. For more information, visit Tricon Residential.

Job Description

• Confer with the customers via emails and over the phone
• Answer all questions and give additional information about the property they are interested in
• Keep records of customer interactions and detail of inquiries
• Update customer accounts as needed
• Follow up with the customer

Qualifications:

• Possess great interpersonal and communication skills
• Be practiced with handling all personality types
• Demonstrate professionalism
• Be flexible and cooperative
• Work well under close supervision
• Strong attention to detail
• Be able to determine an accurate assessment of situations
• Be a problem solver

Minimum Requirements:

• High school diploma or GED equivalency
• 1-year previous customer service experience
• Proficient in Microsoft Excel and other Microsoft Office applications
• Ability to consistently and timely produce quality, accurate work
• Ability to adapt to, and work through, challenges i.e., problem solving skills; a determination to succeed even when faced with something new
• Ability to work in a fast-paced environment and multi-task

At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.

Salary Range

Placement within this compensation range will be determined by the candidate's knowledge, experience and skills.