RENEWAL BY ANDERSEN SUMMARY:
Renewal by Andersen is a pioneer in the window and door industry, and innovation is a huge part of who we are. Renewal by Andersen Signature Service combines the perfect combination of the best people in the industry, a superior process, and an exclusive product. As such, we take great care in building a team of skilled, passionate Difference Makers, caring for our team members' personal and professional growth, and celebrating our differences. We are committed to an inclusive and diverse workplace where all people feel respected, valued, and driven to realize their full potential. We always have opportunities for our team members to give back to the causes they're most passionate about, and as an Energy Star Partner of the Year for many years, Renewal by Andersen is committed to environmental health and sustainability. If you want to be a Difference Maker, Renewal by Andersen is the place for you.
SUMMARY
Renewal by Andersen is hiring for an Install Project Manager in our CAP region. The Install PM will effectively manage window and door replacement projects starting at technical measure and job specifications through the installation process to ensure Homeowner Delight, while focusing efforts to meet and/or exceed budget expectations.
PRIMARY RESPONSIBILITIES:
- Accurately measure the dimensions and determine installation processes for windows and doors.
- Provide installation solutions that match customer expectations, adapts production specifications to the installation requirements, utilizing a thorough knowledge of Renewal Products
- Confirms details within the sales contract to assure customer expectations are in alignment with product features and options and installation process.
- Provides feedback to sales representatives when a job goes on hold, works with reps to resolve questions in a quick and efficient manner.
- Determines installation labor duration and installation materials needed to successfully complete the job.
- Completes and submits required job files that are complete, correct and timely providing a quality hand off to internal customers.
- Communicates with Installation crew on specifics for the jobs, providing advanced notice of unique factors the crew will need to be aware of with the job.
- Approves any additional installation labor required to complete the job.
- Trouble shoots issues with installation crew on day of installation; this may include onsite support to the job.
- Work directly with Homeowners to resolve installation process issues.
- Provide support to sales reps with pre-sale site visits to define project scope and ensure the scope of work is reflected in pricing and contract documents.
- Supports installation leadership on recruitment of installation sub-contractors.
- Provides direction to crews on job specifics and questions during installation
QUALIFICATIONS AND SKILLS
- High School Diploma or equivalent.
- A minimum of 5 years of work experience in the home improvement or other closely related field.
- Previous customer service experience, especially win/win problem solving and conflict resolution skills required.
- Valid Driver's license and clean driving record
- Strong written and verbal communication skills.
- Able to lift, push/pull, and carry at least 40lbs.
- Able to stand for at least 6 hours per day.
- Able to climb ladders, stairs, and kneel.
- Knowledge of applicable building codes and construction techniques.
- Previous work experience recruiting independent contractors.
- Ability to work in a team environment.
"Be Orange. Be You" is how we express our belief that by embracing our differences and empowering you, we'll be a stronger team able to accomplish what otherwise wouldn't be possible. This Orange spirit has helped us become the #1 innovative window and door brand* and the one homeowners love the most.** It's also why we're committed to supporting you to approach each day with a bright outlook.
Benefits include, and are not limited to:
- Medical/Dental/Vision/Life Insurance
- Health Savings Account contributions
- Paid holidays plus PTO
- 401(k) plan & contributions
- Professional development and tuition reimbursement opportunities
- Charity contributions
- Nationwide career opportunities
We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.
In 2024, Andersen has set a profit-sharing target of $4,000 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.
Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.
Not open to sponsorship: "At this time, we not sponsoring candidates for work authorization in this position. Should you independently secure work authorization, please consider reapplying to this position."