This position is responsible for performing a full range of activities within the Enterprise Resource Planning System (ERP) to ensure operational effectiveness and excellence. This includes working with MAC staff to understand business needs, create technical solutions, address questions of functionality, provide guidance in the development of technical solutions and support the day-to-day operations of the ERP (JDE Enterprise One) used by the MAC.
 
This position is responsible for performing complex design, configuration, testing and debugging in various inter-related modules that include accounting, human resources, real estate, capital asset management and procurement. This position is responsible for providing support to users in these business areas. This position is also responsible for the set up and roll out of new functionalities, recommend JDE best practices for the management and use of the software.

The ideal candidate must have experience with the JD Edwards software and have had considerable experience in implementation, configuration, management, and maintenance of JDE applications.

To apply: click the "Apply" link located just above the position description, log-in and follow the instructions provided.

Questions regarding this position can be directed to Randa Hamid at Randa.Hamid@mspmac.org or 612.713.8726.

Applications will be accepted until 3:00 p.m. on Friday, December 27, 2024.

Attention Professional Recruitment Agencies: The Metropolitan Airports Commission is interested in reviewing your qualified candidates. Please contact Randa Hamid, Senior HR Business Partner at Randa.Hamid@mspmac.org or 612.713.8726 to learn about our terms and conditions. 

MAC is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, gender, age, nationality, or disability. 

The Business/System Analyst - ERP is accountable for designing and documenting the technical roadmap of the ERP for the business.    This includes, following departmental procedures to complete work, recommending changes to departmental processes, and prioritizing work. Subsequently, the Business/Systems Analyst - ERP must anticipate consequences of actions, potential problems or opportunities for change with responsibility for acting decisively in critical situations to circumvent a potential problem.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supports the ERP environment with a focus on understanding application functionality as it relates to current and future business requirements.
• Challenges his/herself to be the subject matter expert on all aspects of the ERP environment. Stays current on ERP technology trends and shifts in the industry. Anticipates and makes plans to accommodate the changes in the industry, technology and business. 
• Facilitates, leads, and champions the successful delivery of solutions focusing on industry standards, best practices, root cause analysis, and training.
• Whenever possible, creates solutions using standard E1 configuration tools such as processing options and user defined code. Software customization should only be done when standard configuration does not meet business requirements.
• In collaborative efforts, supports the design of quality systems solutions by preparing functional specifications; identifying and evaluating options; preparing functional specifications; configuring the system; resolving solution issues; serving as a bridge between the business and the application solutions; creating and delivering related user documentation and end-user training.
• Identifies and recommends business process redesign and application enhancements when appropriate.
• Works on cross-functional teams consisting of technical and business resources.
• Provides software quality assurance by creating test plans and scripts; conducting unit and integration testing in conjunction with end-users; provides guidance to end-users with creation of end-user test cases, obtains signoff and acceptance of production changes to maintain a highly available, secure and reliable system.
• Delivers solutions by mapping functional requirements to existing application configuration and building functional roadmaps based on business requirements for implementing improvements.
• Facilitates application setup, configuration, and testing as needed to meet business needs.
• Performs direct end-user support for any issues or questions related to the enterprise applications.
• Applies and follows IT policies and methodologies such as change management.
• Lends support to system and component upgrades.
• Coordinates with business and technology teams ascertaining system requirements, such as program functions, output requirements, input data acquisition and system techniques and controls.
• Understands the design and functionality of integrations to and from E1 and other applications.
• Other duties as assigned.

Senior Level Individual Contributor (SRIC) Competencies

• Customer Focus - Building strong customer relationships and delivering customer-centric solutions
• Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Decision Quality - Making good and timely decisions that keep the organization moving forward
• Resourcefulness - Securing and deploying resources effectively and efficiently
•   Ensures Accountability - Consistently achieving results, even under tough circumstances
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
• Values Differences - Recognizing the value that different perspectives and cultures bring to an organization
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of unique needs of different audiences
• Persuades - Using compelling arguments to gain the support and commitment of others
• Courage - Stepping up to address difficult issues, saying what needs to be said
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity
• Being Resilient - Rebounding from setbacks and adversity when facing difficult situations

• High school diploma or equivalent.
• Five years of direct experience with JD Edwards.
• Experience supporting end-users with resolving system issues and implementing changes within JD Edwards.
• Experience performing business analyst activities such as issue identification, gathering requirements, business process design, influencing direction and usage of software tools.
• Experience in the development of system documentation and procedures.
• Completion of at least one implementation cycle such as a tools release or upgrade.
• Experience in the successful implementation, configuration, management, and maintenance of JDE applications.
• Experience with one or more of the following modules: Financials (GL, AP, AR), Job Cost, Fixed Assets, Real Estate Management, HCM, Payroll, Employee Self Service, Capital Asset Management, Procurement, Requisition Self Service, and Sales Order Management.
• Solid interpersonal skills, technically curious and self-motivated.
• Ability to understand and communicate technical information to the end-users in an easily understood manner.
• Valid driver's license.
• Reliable vehicle to commute between job sites.

• Bachelor's degree in management information systems, Computer Science, Business Administration or equivalent experience.
• Ability to drive initiatives through presentation, facilitation, and communication skills.
• Experience with User Defined Objects and Orchestrations.
• Experience with databases such as SQL or SharePoint.
• Experience with BI-Publisher, Reports Now or All Out.
• Experience implementing role-based system security.
• EnterpriseOne development experience with JDE Tools and business functions.
• Experience with UKG / Kronos System Administrator.