About Our Client:

Our client, a dynamic organization in the health insurance sector, is seeking a proactive and client-focused Junior Account Manager. This role offers a unique opportunity to blend account management expertise with marketing fulfillment responsibilities, serving a portfolio of valued clients. Our client prides themselves on delivering exceptional service and fostering strong, long-term relationships.

Job Summary:

Our client is seeking a dedicated Junior Account Manager to act as a key point of contact for their clients, specifically those with under 250 employees. This role demands a blend of strategic account management and hands-on marketing fulfillment, requiring an individual adept at navigating unique client requests and delivering tailored solutions. The ideal candidate will possess a strong background in insurance or B2B environments and excel in a fast-paced, client-centric setting.

Responsibilities:

• Dedicated Account Management:
  • Serve as the primary liaison for assigned client accounts, cultivating and maintaining robust client relationships.
  • Respond promptly and professionally to client inquiries, concerns, and requests.
  • Gain a comprehensive understanding of client needs and objectives, identifying opportunities to enhance service delivery.
  • Manage daily account operations, including billing, correspondence, and reporting.
  • Employ creative problem-solving to address unique client challenges.
• Efficient Marketing Fulfillment:
  • Oversee the execution of marketing material fulfillment, utilizing established templates and processes.
  • Ensure timely and accurate delivery of all fulfillment items.
  • Manage and prioritize multiple fulfillment tasks effectively.
  • Maintain meticulous records of client interactions and fulfillment activities.
• Effective Client Communication:
  • Communicate clearly and professionally with clients through various channels, including email, phone, and virtual meetings.
  • Provide regular updates on account status and fulfillment progress.
  • Facilitate seamless communication between clients and internal teams.
• Operational Support:
  • Provide support for various operational tasks as needed.
  • Complete many smaller tasks efficiently.

Qualifications:

• Proven experience in account management, preferably within the insurance or B2B sector.
• Demonstrated ability to build and maintain strong client relationships.
• Exceptional communication, interpersonal, and problem-solving skills.
• Strong organizational and time management skills, with the ability to manage multiple priorities.
• Ability to work independently and collaboratively within a team.   
• Proficiency in relevant software and tools (e.g., CRM systems, Microsoft Office Suite).
• Ability to quickly learn new processes and responsibilities
• Prior experience handling multiple small roles.

Preferred Qualifications:

• Experience working with small to medium-sized businesses.
• Familiarity with marketing fulfillment processes.

The target hiring compensation range for this role is $20-$22.24 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. 

Our talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.