At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more about the career areas and lines of business at wellsfargojobs.com.
About this role:
Wells Fargo is seeking a Lead Credit Risk Officer within the company's Corporate Risk group. Corporate Risk is the company's second line of defense for risk management. The Lead Credit Risk Officer role will be part of the Small Business Card Risk team.
In this role, you will:
Responsible for enhancing credit abuse and first party fraud capabilities to manage losses, improve customer experience and also partnering with operations team for managing treatment strategies. Partner with various teams and drive decisions through data analysis on various segments of Business cards.
Lead fraud origination initiatives/projects and manage/enhance fraud strategies and processes
Contribute to fraud performance, potential or emerging risks and trends
Manage complex processes and projects, business, operational, or technical challenges that require an in-depth evaluation of variable factors
Review and analyze complex strategies, programs and policies with a direct and significant impact on fraud risk
Provide insights and regular updates to senior leadership regarding ongoing program performance and trends. Produce and review monthly, quarterly and annual strategy performance reports for senior management
Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Interact with internal and external customers
Collaborate with business for oversight of risk management
Interact with Audit, Legal, external agencies, and regulatory bodies on risk related topics
Required Qualifications:
5+ years of Fraud or Credit Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Strong strategy, data/analytics and reporting experiences, SAS/SQL and/or Python/R background, and extensive experience in combining/analyzing data from multiple large data sources to develop and implement credit control strategies.
Familiarity with credit card industry is a plus.
Excellent verbal, written, and interpersonal communication skills
Ability to articulate complex concepts in a clear manner
Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
2+ year of statistical analysis
4 + years of experience with computer programs including, but not limited to, Microsoft Excel, VBA (Visual Basic for Applications), Cognos or Tableau, SharePoint, google doc
Knowledge and understanding of databases and data mining techniques
Proactive with results driven attitude, and strong problem solving skills
Well organized, attention to detail
Proven track record with hands on experience in business analytics and strategy recommendation
Posting Locations:
401 S Tryon Street, Charlotte, North Carolina
2200 Concord Pike, Wilmington, Delaware
Job Expectations:
Ability to work at the approved location(s) in the job posting
This position offers a hybrid work schedule
*Job posting may come down early due to volume of applicants.
Posting End Date:
13 Oct 2024*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.