The Library Assistant I position requires exemplary customer service skills and a commitment to outstanding service.
The Chesapeake Public Library (CPL) is seeking individuals with a heart for the community who share our mission to build bridges to discovery through professionalism, collaboration, curiosity, communication, and solution focused service to join our team as a Library Assistant I.
CPL prides itself on exemplifying the City of Chesapeake CARES (Courtesy, Attentiveness, Responsiveness, Empowerment, Stewardship) standards to our internal and external customers. The ideal candidate for a library position is someone with a commitment to service who possesses a growth mindset and is looking for a career focused on service to others.
Library Assistant I responsibilities include:
* Assisting patrons in the library and on the phone with selecting and locating library materials and general library information.
* Library Account Maintenance- Issuing library cards to patrons, charging, and discharging library materials.
* Receives, inspects, sorts, and processes library materials.
* Shelving materials, reading shelves, weeding, emptying book drops, pulling holds, and performing other tasks related to routine collection maintenance.
* Assisting with programs and special events.
*Assisting with providing quality services for children, young adults, and teens.
*Assisting with the promotion of literacy and STEM/STEAM programming.
* Instructing patrons on self-checkout equipment and basic computer needs, including printing and faxing.
* Collecting daily statistics.
* Performing basic computer troubleshooting, including entering help desk tickets, as needed.
* Creating and maintaining library displays.
* Attending training to stay abreast of technology, programs, databases, services, and procedures.
* Providing homework help, research support, and computer assistance.
*Promoting CPL services and programs using approved social media; and participating in CPL system-wide committees.
* Performs other duties as assigned.

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