Title: Payment Poster & Research Specialist
Req #: 35614384
Location: 2995 Red Hill Ave, Costa Mesa, CA 92626
Duration: 3 months assignment, extension/conversion not guaranteed.
Shift: MF, 40 hours/week

**Submittals must have previous medical billing and/or collections experience** JOB SUMMARY:
* The Payment Poster & Research is responsible for posting and reconciliation of all electronic and manual insurance payments and patient payments.
* Works directly with internal departments, external business partners (vendors, banks) and Accounting for delivery of service to include but not limited to: timely and accurate posting of all payments and cash for Hoag Hospital Newport Beach, Hoag Hospital Irvine and Hoag Orthopedic Institute.
* Has expert knowledge of Affinity, Emdeon, Streamline and MedAssets.
* Works efficiently to ensure payments are posted in a timely manner.
* Works well under pressure, has attention to detail, can multitask and has proficient computer and mathematical skills.
* Posts batches timely according to department guidelines.
* Works closely with accounting to ensure AR reporting is accurate and balances daily.
* Organizes daily posting logs and submits to Accounting each day for reconciliation of daily postings.
* Works facilities Suspense accounts weekly to identify & transfer funds to appropriate patient account(s).
* Conducts payment posting research: Includes identifying posting error, transferring funds correctly and documenting on reconciliation log for reporting to accounting.
* Contact payors for additional documentation to identify patient accounts.
* Review and work email requests from staff, management and other departments for payment posting research within the set timeliness guidelines.
* Effectively interfaces with other organizational departments and project team members.
* Works closely with vendors on missing posting files or posting file errors, including unbalanced files.
* Pull payment reports from vendor websites as needed for help in posting research and patient account identification.
* Participates actively in any training opportunities to enhance knowledge to help Hoag patients.
* Participates in problem solving and process improvements.
* Meets quality assurance and productivity standards.
* Demonstrates knowledge of and effectively uses patient account systems (Affinity, Chartmaxx, MedAssets and Emdeon).
* Able to work with minimal supervision.
* Performs other duties as assigned. SKILLS:
Required Skills & Experience:
* Analytical, critical thinking and sound decision-making skills.
* Basic skills in Microsoft Office (Word/Excel).
* Ability to communicate in a clear and professional manner.
* Strong interpersonal skills.
* Ability to problem solve, prioritize and follow through completely with assigned tasks.
* 2 to 3 years of billing and/or collection experience.

EDUCATION:
Required: HS Diploma or equivalent