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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

This position will have an on call schedule in order to fulfill the requirements of the role.

The Enterprise Incident Management team coordinates and manages Truist’s response to major incidents ensuring the protection of teammates, minimizing disruption to business operations, and safeguarding critical assets. The team provides clear communication, facilitates decision-making, and oversees recovery efforts across the enterprise to mitigate risks and quickly restore normal operations. Crisis management and incident management experience are required.

The Business and Technology Continuity Management (BTCM) Risk Officer I is a subject matter expert responsible for the development, implementation, socialization and execution of Business Continuity (BC) and Disaster Recovery (DR) processes in support of policy, standards, procedures, and regulatory requirements. Activities aligned with this role have strategic and/or broad implications to the Company. This includes facilitating complex cross-functional initiatives that enable the proactive management of risks. Performs work and tasks focused on business continuity and disaster recovery planning/testing, enterprise response (incident/crisis) management, governance/quality control/third party continuity, and/or business intelligence & tools. Supports enterprise and business unit compliance with all federal regulations (FFIEC) for BC/DR related planning, testing and risk mitigation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Serve as a subject matter expert and provide guidance and governance to business units and technology partners for the BC/DR processes.

2. Support and maintain BTCM program policy and governance structure & routines in alignment with enterprise guidance.

3. Plan, organize, coordinate, and manage work of resources within assigned area of responsibility to meet division, department, and enterprise goals.

4. Provide recommendations for improving efficiencies and effectiveness to meet department and company business needs.

5. Establish and maintain strong working relationships with key business partners.

6. Stay abreast of emerging issues related to Risk Management including third party, business continuity, disaster recovery and other relevant disciplines and incorporate new learning into work processes.

7. Apply a comprehensive understanding of how the organization operates to solve technical, operational, and business problems.

8. Use metrics, reporting and data analytics to exercise judgment and identify innovative solutions.

9. Interact with business unit leadership and functional partners on a daily basis. Works independently with minimal guidance.

10. Assist BTCM leadership team with preparing for and responding to internal audit requests and/or external regulatory examinations.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor's Degree or an equivalent combination of education and experience.

2. 10 years of banking or related management experience.

3. Possess and demonstrate BC/DR knowledge, aptitude, and leadership.

4. Excellent interpersonal and communication skills, demonstrating the ability to interact with and influence management and business partners effectively.

5. Strong organizational, project management, and decision-making skills.

6. Knowledge of the industry's competitive landscape and an understanding of the market and regulatory factors that shape the industry.

7. Adept with Microsoft Office products.

Preferred Qualifications:

1. Master of Business Administration, Risk Management, or relevant Master's degree

2. Professional accreditation in BC/DR industry, such as Certified Business Continuity Professional (CBCP) or Master Business Continuity Professional (MBCP)

3. Graduate of Leadership Development Program, Banking School, or equivalent industry training program

4. Experience working for or with (significant interactions) regulatory agencies (FRB, OCC, FDIC)

5. Experience with new Corporate BTCM risk programs or initiatives

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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