Senior Platform Sustaining Engineer at Apex Systems, Inc. in Houston, TX

Job#: 2043116

Job Description:

Im currently hiring for a Sr. Platform Sustaining Engineer to join one of our top clients as a full-time employee. If youre in the job market and are interested, please send your updated resume to Noah Dobrinsky - [email protected]
See full Job Description below:
Position: Sr. Platform Engineering Program Manager
Location: ONSITE - Houston, TX is preferred but can sit in Chippewa Falls, MN (outside Minneapolis) San Jose CA/The Bay Area, or Fort Collins, CO - Can make a note of if Hybrid style is preferred
Duration: PERMANENT FULL TIME ROLE
Pay Range: $110,000-$140,000/Yr. (negotiable depending on experience)
Start Date: November 1st

About the Job
Provides support and/or oversees teams through the Engineering development process and implementation of the company's products. Focused on program management of enterprise server design, development, and sustenance. Has experience and knowledge of program management skills around schedule, cost, BOM, and resource management. Well-versed in program management skills, presenting to an executive audience around server program status on critical issues, quality updates, and new feature introductions. Ability to drive feasibility studies and work with technical teams as well as program core team members to align solutions to complex program issues.
Manage activities, resource capability, schedules, and budgets, and ensure cross-company communications to facilitate product completion on schedule within budget. Work with engineering management to identify and improve process and program efficiencies. Work can involve external parties such as standards bodies, partners, etc. Demonstrates good teamwork and communication skills to collaborate across global teams.

Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert from a program perspective. Frequently contributes to the development of new ideas and methods. Works on complex problems where assessment of situations or data requires an in-depth evaluation of multiple factors. Provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Might need to represent the organization to external customers/clients. Exercises significant independent judgment to determine the best method for accomplishing work and achieving objectives. May provide mentoring and guidance to Junior level employees.

Responsibilities:

Manages and oversees a program involving one or more functions and project teams to drive the engineering development and implementation process for a subsystem or component of a product or service offering.
Develops schedules, critical deliverables, budget, resource allocation plan, and other support requirements for assigned program.
Coordinates activities of supporting project teams and internal and external development partners; tracks progress against established plan and makes decisions to alter or update schedule and resource allocation to meet product requirements and development schedule.
Communicates program progress, escalations, and issue assessment to product stakeholders; collaborates with management and internal manufacturing and development partners to implement changes to product, process, or program plan to resolve escalated issues, produce solutions, and ensure adherence to budgets and established product roadmaps and schedules.
Provides guidance and mentoring to less-experienced staff members.
Single point of contact for Sustaining engineering functional teams and works as a conduit between technical engineering teams and core team functions like product management, operations, supply chain, quality and so on.
Oversees Customer Resolution Escalations, factory escalated issues, field quality assessment and custom solutions feasibility and solution integration.
Regularly track and update product quality assessment using quality metrics data.
Oversees the investigation of Custom Solutions from the CSG team to provide comprehensive deliverables and updates on CSG opportunities.
Conducts RFQ/NRE discussions with ODM partners on CSG and sustaining activities and ensures respective budgetary is tracked and updated in the financial tracker.
Provides approval on engineering recommendations after working closely with technical engineering teams.
Oversee post-launch option qualification and approval of new features and configurations on shipping servers
Tracks and drives open defects on sustaining platforms to closure.

Qualifications

Bachelors or Masters degree in Business Management/Computer Science Engineering or Electronics
Typically 6-10 years of experience.
PMP/PMI certification preferred.
Using project planning tools and software packages to create, manage, and track project results.
Good analytical and problem solving skills.
Demonstrated experience coordinating and directing matrixed teams and resources.
Ability to create and manage program schedules, budgets, and resource allocation plans.
Excellent written and verbal communication skills; mastery in English and local language.
Ability to effectively communicate program plans, proposals, and results, and negotiate options at management levels.
Work with vendors and partners to drive engineering teams towards issue resolution and timely completion of development and validation efforts.
Has experience working on complex system-level technical and process issues.
Can triage and narrow down issues to specific functional blocks.
Good understanding of System-level blocks, Firmware, BIOS, BMC and Operating System.
Excellent analytical and problem solving skills.
Excellent written and verbal communication skills; mastery in English and local language.
Ability to effectively communicate complex system issues, and perform trade-off analysis between cost, schedule, and feature. Come up with budget/costing proposals and negotiate options at senior management levels.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

VEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.