Great company. Great people. Great opportunities.
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!
As a Service Manager at United Rentals, you'll be the leader of a major maintenance enterprise within the Power/HVAC Division. You'll have the opportunity to hire and motivate an amazing team of Service Technicians and Equipment Associates. You will maintain and repair a variety of specialty rental equipment and support assets assigned to the Power/HVAC fleet to ensure safe operation and readiness for rental. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management.
What you'll do:
Supervise the preventative maintenance, trouble shooting, and repair of a variety of equipment, including but not limited to the following: Silent Diesel Generators 20kw to 1.5MW; Air-Cooled Chillers 10 to 400 Tons; Rental Industry Air-Conditioners 5 to 40 Tons; Desiccant Dehumidifiers and Negative Air Machines; Electrical Distribution; Load Banks
Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes
Supervise Service Technicians, ensuring safety policies and procedures are followed at all times
Build strong customer relationships through the delivery of high quality and timely customer service
Apply United Rental policies to maximize productivity while maintaining a safe work environment in a clean, organized facility
Manage the shop operating expenses
Lead, plan, measure and continuous improvement of all service and maintenance performance metrics
Meet on regular basis with Branch Managers, reporting any problems and discussing possible solutions
Other duties assigned as needed
Requirements:
High school diploma or equivalent
3-5 years of operations and shop management experience with background in repairing and maintaining the equipment stated above
Intermediate to advanced diagnostic and repair skills for mechanical, hydraulic, diesel, pneumatic and other systems
Advanced knowledge of heavy equipment, the manufacturers' warranty process, and the work order / time spent accounting process
Experience on diesel, hydraulic and electrical systems that allows for independent assessment and diagnosis in most situations
Valid driver's license with acceptable driving record
Strong motivational and leadership skills
Excellent customer service skills
Strong knowledge of maintenance accounting and P&L
Basic computer skills particularly with Microsoft Excel
This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.
Why join us?
We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
Paid Parental Leave
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture
Learn more about our full US benefit offerings here.
Mutual respect for the dignity and fundamental rights of all persons defines our culture. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.