Qualifications:

Direct experience supporting and engaging customers that have purchased large-scale, recurring technology agreements
Direct experience supporting and engaging customers within the PubSec market
Experience (3+ years) in the fields of Customer Success, Sales, BD, Project Management, Operations, IT, or Business Analysis
Proven and working understanding of Cisco Enterprise Agreements, products and solutions
Ability to solve problems quickly and take a “common sense” approach to challenges
Capability to perform comfortably within an ambiguous and quickly changing environment
Experience dealing with all levels of Corporate structure
Strong internal motivation and passion for learning
Strong project or process development skills
Experience dealing with all levels of Corporate structure
Ability to prioritize and organize effectively and manage multiple projects and assignments
Ability to develop strong working relationships with peers and project members
Entrepreneurial mindset
Ability to analyze and interpret data
Critical thinker with a common-sense skillset

Education:

Undergraduate Degree in a related field or equivalent work experience is required

20% Nationwide Travel may be required

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $60,000.00 to $80,000.00. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

Want to learn more about Customer Experience? Check us out on our platform:

https://www.wwt.com/service/customer-success/overview

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Diversity, Equity, and Inclusion are more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!

Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities

Preferred locations: MO, FL, NC, TX, AZ, MA, VA, AL, LA, GA, MN, OH, MI, WI, IA, SC