Truist
Wholesale Teammate Enablement Lead
Charlotte, NC
Nov 7, 2024
Full-time
Full Job Description

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

Please review the following job description:

This role will report to the Head of Wholesale Strategic Execution & Business Management with responsibility for developing and delivering a complement of activities to support the Wholesale teammate experience. The scope of work is broadly defined to include enabling activities such as, but not limited to, teammate functional communications, on-the-job learning and readiness, end-to-end sales enablement (sales strategy, tools, and content), and teammate recognition. In addition, this role will manage teams that drive recruitment and training of early talent and well as the Truist Momentum platform and associated sales team.

Essential Duties and Responsibilities:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. • Developing and implementing a sales approach and framework that appropriately balances LOB nuances with core and common delivery across Wholesale.
• Identifying and implementing best practices, inclusive of processes, tools, and technology, to maximize sales effectiveness.
• Standing up a "run-the-business" communications function that supports LOB- and Wholesale-wide communications (both internal and client/external) that leverage core and common delivery and content as applicable. This team will complement executive messaging delivered through Corporate Communications with a focus on teammate readiness and functional communications.
• Partnering with LOB leaders and Learning Solutions to identify learning needs and develop and deliver relevant training content across multiple functional groups (e.g., sales, credit, client service and support).
• Developing and executing against a roadmap to ensure Wholesale is leveraging the best tools, platforms, and content to drive origination activities and maximize banker/advisor productivity. May own/manage tools/platforms directly and/or in partnership with Technology, Marketing, etc.
• Partnering with Data & Analytics to develop a streamlined reporting package that delivers value-added insights into sales performance and effectiveness across Wholesale. This may include developing a working knowledge of incentives and metrics to ensure alignment with the sales strategies and behaviors the business is looking to promote.
• Developing and managing a client engagement approach that ensures Truist’s resources are appropriately directed to the best revenue- and relationship-building opportunities.
• Ensuring Truist is appropriately represented at conferences and industry events and bankers are prepared with insightful content.
• Managing sales approach and platform effectiveness for Truist Momentum, , ensuring the product continues to be distinguished as a competitive advantage and extension of Truist’s purpose.
• Developing and managing a holistic and strategic approach to early talent recruitment and training across Wholesale and Wealth.
• Developing, guiding, and mentoring less-tenured teammates; ensuring each LOB leader has sufficient and value-added teammate enablement support.
• Serving as a trusted advisor and extension of Wholesale leadership by providing vision, direction, and expertise to identify, prioritize, and execute initiatives and key deliverables.

Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• 15+ years overall experience and background in business enablement, strategic planning, or sales
• Prior experience and/or understanding of Wholesale Banking fundamentals, including product and service capabilities, organizational structure and alignment, and internal process/systems/data
• Deep knowledge of financial drivers and sales practices across lines of business including commercial banking, commercial real estate, corporate & investment banking, and wealth management
• Proven ability to cultivate strong relationships and execute growth initiatives across lines of business including commercial banking, commercial real estate, corporate & investment banking, and wealth management
• Strong critical thinking skills combined with strategic business focus
• Ability to influence, partner, and negotiate with senior business leaders to resolve conflicts and gain commitment to accomplish business goals
• Demonstrated experience fostering strong partnership, promoting teamwork, and building an inclusive culture
• Ability to articulate issues, risks, and proposed solutions to various levels of staff and management
• Sense of urgency and ability to multi-task and manage competing projects in a deadline-driven environment
• Excellent verbal, written, and interpersonal communication skills
• Passion for results and personal accountability for achievement
• Ability to translate and present complex data in a manner that educates, enhances understanding, and influences decisions
• Advanced skills in data visualization and storytelling
• Ability to successfully operate in a complex and matrixed environment

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

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Job Information
Job Category:
Administrative and Clerical
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Wholesale Teammate Enablement Lead
Truist
Charlotte, NC
Nov 7, 2024
Full-time
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