At National Grid, we're Superpowered

The world of energy is changing faster than ever. At National Grid, we keep people connected and society moving. But it's so much more than that. We're dreamers, big-thinkers, innovators, and builders. We're shaping the current, to change the future. We know that a clean, fair, and affordable energy future is in our hands. So, we explore with energy, with innovation and technology powering our progress, and helping us to find a better way to deliver energy to all National Grid supplies us with the environment to make it happen - inspiring us, giving us time to recharge and providing a safety net on tougher days. But it's our people that provide our true superpower. They drive and sustain our growth, their unique differences only making us stronger. So join us, and power the future of energy. Find what makes you Superpowered.

Find your superpower with the Graduate Development Program

National Grid's Graduate Development Program (GDP) is a year-long development program for recent college graduates who aspire to take on future leadership roles in a dynamic, ever-changing industry. Graduates will shape the future of National Grid. Bringing fresh thinking, new perspectives, and exploring with energy, we'll give you real responsibility and an opportunity to move with purpose from day one - putting the power to supercharge your career in your hands.

Graduates start their careers at National Grid with an in-depth 3-week in-person Orientation which gives you exposure to all parts of the company, allows you to network with your Graduate cohort, GDP alumni, and senior leaders, and provides you with the opportunity to travel throughout our service territory in the northeast US. Following Orientation, you'll begin working in full-time position outlined below and take part in ongoing development activities including quarterly development sessions, active mentorship, and a Hackathon Project.

About the Position

As an Associate Account Manager, Customer Connections you will work directly with our largest customers, our commercial and industrial customers! In this role you will build strong relationships with our customers, work to help them utilize our suite of solutions and energy incentives and coordinate our internal strategy to meet their energy needs. We at National Grid are committed to the success of our customers. In this role you will be critically important in driving us toward the clean energy future!

This is a hybrid role based in Waltham, Massachusetts.

What You'll Do

As an Associate Account Manager, you will own the customer relationship and serve as the customer expert within National Grid.

In this role you will:

• Engage customers with curiosity and intent to learn, and to develop strategic partnerships.
• Share knowledge and develop technical understanding for economic development, energy efficiency, electric vehicles, and the future of heat solutions to determine and shape the customer experience.
• Provide technical guidance, support, and coaching to establish National Grid as a leader in energy solutions and electric fleet management.
• Build multithreaded relationships within customer account to ensure balanced feedback and account strategy development.
• Take initiative to understand business functions within National Grid and supporting organizations, building relationships across teams.

What You'll Need

• Bachelor's or Master's degree from an accredited institution

• Graduated between May 2024 and June 2025

• Ability to begin the National Grid Graduate Program on June 2, 2025 or July 7, 2025

• Valid driver's license required with a safe driving history that meets National Grid's Safe Driver policy

• Applicants for the Graduate Development Program must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States (such as sponsorship for an H-1B, TN, O, L, STEM OPT, or other employment-based work authorization)

More Information

Salary Range
Waltham, Massachusetts $64,600 - $76,000 a year

Please note US Colleagues must reside within our existing footprint, which includes Massachusetts, New York, New Jersey, Pennsylvania, Connecticut, New Hampshire, Maine, Rhode Island and Vermont. As a National Grid employee, you should also reside within a reasonable, commutable distance to your assigned primary office.

Applications close on Sunday, October 13th

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

Please be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ("DOT") covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA). As such, the Company's testing programs and policies regarding the use of federally prohibited drugs or alcohol, for recreational or medical purposes, will remain in effect for these safety-sensitive, DOT covered positions.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience, and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.