As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Principal Technical Writer

Locations: San Francisco, CA - Hybrid / Remote_Minnesota

Get to Know the Team

SS&C Advent, a leading provider of award-winning software and services for the global investment management industry, seeks a Principal Technical Writer to join our STC-award-winning Technical Communication team in San Francisco.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
• Your Future: 401k Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!

What You will Get to Do

• Successfully complete our in-depth product training and certification course.
• Create clear and accurate content in different media for different user types: help, end user guides, release notes, system admin guides, API guides, quick start guides, web content, and in-app user assistance.
• Build relationships with business analysts, software engineers, product managers, interaction designers, and support reps while you research and develop technical content that serves our users.
• Actively participate in agile development team meetings and represent the interests of our customers and the technical communication team.
• Collaborate with other writers on large products, and drive the technical content strategy for your own products.
• Help our team excel by developing your interest and becoming a resource for a content creation tool, data analytics, social media, graphics, editing, or another tech writing passion that grows your career, our team, and our customer’s satisfaction.

What You will Bring

• 8 or more years of experience creating clear and concise end-user technical documentation for complex software applications and workflows for a variety of audiences
• Knowledge of Adobe RoboHelp and FrameMaker (or similar help and doc authoring tools) and graphics capture/editing applications
• Knowledge of developer and API documentation strategies and tools
• A portfolio of excellent and elegant technical writing samples
• Experience with financial services, accounting, or data integration applications
• Knowledge of HTML, SQL, Git, AppCues, Jira, Salesforce Knowledge
• Experience working in agile development environments
• BA/BS degree in Technical Communication, English, Computer Science, Finance, Math, or other relevant professional experience

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.