About this role:

Wells Fargo’s Global Operations team is seeking a Business Execution Manager to join Lockbox Operations, part of Payment Operations within our Chief Operating Office (COO). Learn more about our career areas and business divisions at wellsfargojobs.com.

In this role, you will:

• Develop a functional education strategy designed to upskill and drive consistent execution by leaders and employees across domestic and global Lockbox locations.
• Identify opportunities and recommend solutions for education process optimization/improvement to drive consistency, efficiency and mitigate risk.
• Interact directly with executive management to influence, optimize, and negotiate on business operations related to Strategy and Execution
• Make day to day supervisory decisions and, under the direction of management, resolve issues for procedure administration and adherence, systems or change initiatives, business continuity planning, reporting and research, project funding, quality management, communications, financial control, and internal processing of colleagues.
• Manage and develop complex teams executing multi-faceted tasks and operations to ensure timely completion, quality, and compliance for the business.
• Collaborate and consult with immediate colleagues and cross functional business and enterprise partners to ensure successful planning, integration, resolution, and measurement of Lockbox Operations
• Partner horizontally across Payment, Shared Services and Global Operations teams to discover and share best practices and implement holistic solutions where applicable.
• Make decisions and resolve issues regarding operations of the team to meet business objectives.
• Interpret, develop, and successfully implement policies and procedures aligned with Wells Fargo's business line objectives.
• Mitigate risk within the operations of work groups and functional areas.
• Manage allocation of people and financial resources for Business Execution

Required Qualifications:

• 4+ years of Business Execution, Implementation, Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• 2+ years Leadership experience
• 2+ years Operations experience

Desired Qualifications:

• 2+ years of experience educating, upskilling, and coaching employees (virtual and/or in-person) in a corporate, institutional, or military setting
• Experience hosting and facilitating meetings and workshops in person and virtually
• Experience in procedure and workflow development and process optimization
• Ability to provide leadership by coaching, training, and mentoring others
• Ability to assess current processes/procedures and make recommendations for efficiency
• Experience developing partnerships and collaborating with other business and functional areas
• Ability to turn preliminary or ambiguous information, ideas, or problems into well-defined plans and solutions
• Ability to influence and collaborate at all internal organizational levels​
• Risk and compliance experience within a large operation environment
• Excellent verbal, written, and interpersonal communication skills

Job Expectations:

• Ability to work on-site at one of the work locations
• Ability to travel up to 10% of the time

Locations:

• 1525 W. T. Harris Blvd, Charlotte, NC
• 1801 Park View Dr, Shoreview, MN
• 2975 Regent Blvd, Irving, TX

Required location(s) listed above. Relocation assistance is not available for this position.

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.